The staff is professional, courteous, knowledgeable, and patient oriented always. The facility is clean, neat, with unexpected perks for patients, including coffee, lip balm, and soothing up-to-date music. The medical team greets patients with a smile, directs them to the procedure room, and explains the sequence of medical steps. The doctor and physician assistant offers warm blankets to the patients and monitors progress - always putting the patient's comfort first. The medical staff gives simple to understand discharge instructions, and explains what to do if complications arise. The administrative staff is extremely courteous, helpful, and will go the extra mile to explain the paperwork process. Overall, the entire process is perfect, a model of what other companies should strive for.
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