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We want to assist you if you have any questions about your bill or insurance claim status. Contact us by phone or fax, or send an email requesting a return call.

Our patient service lines can be very busy. In the event you are unable to speak with a representative when you call, please leave a message. Please include the patients name, the account number (if known), the date of service, the reason for your call and the phone number where we can contact you. We will return your call within the next business day.

Contact Us

Billing Inquiry Tel: (703) 698-1300
Credit Card Payment Online:
Click here to make payment
Credit Card Payment Tel: (703) 788-8444
Fax: (703) 204-0116
Sending private information by email is not secure.  Please do not include any credit card numbers or protected health information in your email.   Contact us by phone to discuss specifics regarding your account.

Office Hours

Monday-Friday 9:00 am - 4:30 pm

FAQ (click on the question to see the answer)

Q. Why do I have a bill from Fairfax Radiology and Inova Health System for the same services?

Q. Why do I have a bill from the hospital when I went to an FRC location?

Q. My insurance should have paid 100%. Why am I being billed for a balance?

Q. Do you accept payment by credit card over the phone?

Q. May I come in to your billing office (to make payment, deliver a copy of an insurance card, etc.)?